What should a monthly SEO report show a tradesman? Thirteen lines, graded

The belief worth killing first is that a fat report means a busy month. It does not. A monthly SEO report is a marketing document written by the person being judged, and the two numbers that open almost every one of them are the two that climb fastest when the least is happening.

Here is the proof from my own books rather than somebody else's. Over ten weeks this site collected 8,694 impressions and 27 clicks. That is one click for every 322 times a British searcher was shown a link to it. Put on a chart, those impressions look like a business taking off. Put in a diary, they are twenty seven people.

So this is a teardown rather than an argument. Thirteen lines that turn up in real reports sent to UK trades, each graded signal, context or filler, with Google's own published definitions quoted against them. Every quote below was read on 5 September 2026.

Quick answer

A monthly report should show five things: enquiries by source, what was published or changed with links to it, the queries you won and lost, your Google Business Profile calls and direction requests, and next month's plan with dates. Everything else is context. A report for a UK trade that opens with impressions and never reaches enquiries is a document about itself.

The thirteen lines, graded

Three of the thirteen tell you whether you made money. Four are honest context. Six are filler, and four of those six can be produced without anybody touching your website.

FillerImpressions, top of page oneGoogle's own definition is that an impression means "a user has seen (or potentially seen) a link to your site in Search, Discover, or News". Potentially seen. It rises as pages get indexed, on its own, in the months before anything ranks.
ContextAverage positionGoogle calls it the "topmost" position of your link "averaged across all queries" you appeared for. Add a hundred pages that appear at position 80 and the average moves. Nobody has visited you.
SignalClicks, from Search Console"How often someone clicked a link from Google to your site." Small, honest, and the first number in the whole report that involves a human being deciding something.
ContextClick through rateSimply clicks divided by impressions. Useful for spotting a page that ranks and still gets ignored, which is usually a title problem you can fix in ten minutes.
FillerA keyword ranking table of twenty termsFiller unless every term is one a paying customer would type. "Boiler repair Leeds" counts. "Best heating advice UK" does not, and tables get padded with the second sort because they move more easily.
FillerDomain authority or a similar scoreA third party estimate sold by an SEO tool company. Google does not publish it, does not use it, and does not receive it. It is in the report because it is easy to screenshot.
SignalWork done, with the URL of every pageThe single most useful line and the easiest to check. A named list you can click. No links means no pages, and that takes about a minute to establish.
Filler"Ongoing optimisation" and "technical improvements"Categories, not work. Ask which page and what changed on it. Google's guidance on hiring an SEO says yours "should be willing to explain all the changes they are making to your site".
ContextBacklinks acquiredOnly worth the ink if the page is real and your business name is on it. Open one and use Ctrl+F. That is check seven of the seven in my piece on whether your SEO company is doing anything at all.
FillerCompetitor comparison chartsAlmost always built from the same third party estimates. Interesting once a year, meaningless monthly, and it fills two pages.
ContextGoogle Business Profile viewsViews are not visits. Google counts unique visitors "once per day per person", which makes it the profile's own impressions number.
SignalCalls and direction requests from the profile"The number of times a customer clicked on the call button", and "how many people asked for directions to your business". Both are somebody deciding to come to you. In most reports they are missing.
The missing lineEnquiries, and roughly where each came fromThe only line that answers the question you are actually asking. It is missing from most reports because the agency has no access to your phone, which is a reason and not an excuse: they can ask you for the number.

Why the top two lines look best when least is happening

Impressions and average position are the two metrics that improve automatically as a site gets indexed. That is exactly why they lead the report, and exactly why they cannot be the evidence.

This is not a suspicion, it is measurable on my own property. Across the ninety two days to 12 August 2026 this site went from 61 impressions a day to 194, and average position moved from 64 to 43. Twenty one places. Any agency in the country would open a report with that. The clicks over the same period were 24.

Nothing in that pair of sentences is dishonest and nothing in it is worth money either. A report can be completely accurate and still answer a question you never asked.

The number that will never quite match

If you check a report against your own Search Console and the keyword table comes up short, that is usually the tool rather than the person. Google states that "anonymized (rare) results are omitted from the table, but are included in the chart totals", and that "the table can display a maximum of 1,000 rows, so some rare or long-tail rows might be omitted". For a trade business with a long tail of village and street level searches, that gap can be wide. Ask which view a figure came from and over which dates.

The five lines I would insist on

Five lines, none of which needs a tool subscription, and all five can be written in a plain email. If a provider will not produce them, that is your answer arriving early and cheaply.

1Enquiries this month, split by sourceCalls, form fills, WhatsApp, and roughly which of those came off Google. Approximate is fine. Absent is not.
2What was published or changed, with linksPage titles and clickable URLs. Not "content work", not "optimisation". The pages themselves.
3Queries won and lost since last monthNew rows in the Search Console query table, and any that disappeared. This is the one place a keyword list earns its keep.
4Profile calls and direction requestsStraight off your own Google Business Profile, which reports both for free. Include the searches people used to find you.
5Next month, named and datedWhich pages, by when. It converts next month's report into something you can mark rather than read.

Point five is the one that changes the relationship. A report is a description of the past and nobody can argue with it. A dated plan is a promise, and a month later it is either kept or it is not.

The one number almost no report contains

Enquiries by source is the only line that turns a retainer into a decision. It takes a notepad by the phone and about ten seconds a call, and it is worth more than every chart above it.

Here is a worked month on round numbers to show why. This is an illustration rather than a client's books, using a decorator paying for SEO on a site he already owns.

One month, one van, fourteen enquiries

Word of mouth and repeat customers6
Google Business Profile, call button4
Website enquiry form3
Facebook and local groups1
Attributable to search this month7
SEO at £300 every four weeks£43 each

Seven enquiries at £43 is a bargain if two become jobs and a waste if none do, and the report on page one cannot tell you which happened. The tally by the phone can.

Note what the tally also does. It stops you crediting search with the six that came from a neighbour, which is the most common way a UK trade over rates a retainer, and it stops you blaming search for a quiet month that was really the weather. It is the closest thing a one van business has to attribution, and it costs nothing. If you want the anatomy of the page those three form fills landed on, I have written up what a decorator's website has to do in full.

Where the enquiries you cannot see come from

Some arrive by routes no monthly report tracks at all. Lead platform listings now surface inside AI assistants, which is a different shop window with different rules, and I have looked at what happens when a platform lands inside ChatGPT. If a report claims credit for every enquiry in a month, it is claiming credit for things it cannot see.

What your Google Business Profile reports for free

The profile publishes calls, direction requests, website clicks, messages and the actual search terms people used, to you, at no cost. A report that omits the free honest numbers and leads with the bought ones has made a choice.

Google's own definitions are refreshingly plain. Calls are "the number of times a customer clicked on the call button on your Business Profile". Directions are "how many people asked for directions to your business". Website clicks are "the number of times people clicked on the website link". Searches are "the search terms that people used to find your business".

For a plumber or a joiner working an English or Welsh market town, those four lines are closer to real demand than anything in the search half of the report, because a person asking for directions to your yard is not browsing.

One timing quirk worth knowing before you accuse anybody of anything. Google says the searches metric "is updated at the start of each month" and "might take up to five days to show up". A report written on the second of the month can legitimately be missing it. That is a scheduling problem, not a dishonesty problem, and it is worth knowing which is which before you send the email.

The report I would be embarrassed to send

Any report whose best page is a chart of impressions. I know because that is the chart my own site would lead with, and I have published the number underneath it instead.

322Impressions per click across this site over ten weeks, the ratio no report shows
21Places of average position gained here in 92 days, worth 24 clicks
£3,900A year of SEO at £300 every four weeks, because four weekly billing is thirteen payments

The third figure is the one that decides whether the first two matter. Thirty nine hundred pounds is a real number to a British sole trader. It is a van service, a fortnight of a labourer, or a decent chunk of a new set of tools. A report has to be judged against that, not against last month's version of itself.

Google is blunter about guarantees than most of the UK industry that quotes it: "No one can guarantee a #1 ranking on Google." If a report contains a promised position, the problem started before the reporting did.

What to do with this month's report

Read it back to front. Start at the last page, find the work log, and only then look at the charts. If there is no work log, the charts are the whole product.

Work log present, enquiries missingPages named and linked, but nothing about the phoneThe most common good case. Reply asking for the enquiry line to be added, and start your own tally by the phone this week so next month has something to compare against.
Charts onlyImpressions, position, domain score, no page ever namedAsk one question: which pages were changed this month and where are they. A provider doing the work answers that in a sentence. A month of silence is itself the answer.
VerdictJudge the report on how easy it makes it to catch them outA good report is checkable. Named pages you can open, queries you can find in your own Search Console, profile numbers you can pull up yourself. A report you cannot verify is not reporting, it is reassurance, and reassurance is the one deliverable that costs nothing to produce.

For what it is worth about my own end of this, I charge £300 every four weeks for SEO on a site you already have, or £350 with the website built, hosted and looked after alongside it. Thirteen payments a year rather than twelve, so £3,900 rather than £3,600, which I would rather you read here than work out later. Whoever you use, insist on the five lines. They take a provider about twenty minutes a month and they make the whole arrangement checkable, which is the only property of a report that matters.

Monthly SEO reports: FAQ

What should a monthly SEO report show a tradesman?

Five things: enquiries broken down by where they came from, a named list of what was published or changed with links to it, the queries you won and lost since last month, your Google Business Profile calls and direction requests, and next month's plan with dates against it. Everything else is context. A report that opens with impressions and never reaches enquiries is a document about itself.

Are impressions and average position worth anything in an SEO report?

They are context, not results. Google defines an impression as a user having "seen (or potentially seen) a link to your site", and average position as the topmost position of your link "averaged across all queries" you appeared for. Both rise as pages get indexed, whether or not anyone is helping. Across ten weeks this site collected 8,694 impressions and 27 clicks, which is 322 impressions for every click, and the impressions chart looked superb.

How often should a UK SEO agency report to a small trade business?

Monthly is right for the work log and quarterly for the results, because in the UK results do not move on a monthly cycle. What matters more than the interval is that the report is dated, names the pages it changed, and is comparable with last month's. Google's own guidance on hiring an SEO says your provider "should be willing to explain all the changes they are making to your site", which is a monthly conversation rather than an annual one.

Why do the numbers in my SEO report not match Google Search Console?

Usually because of how the query table works rather than because anyone is lying. Google states that "anonymized (rare) results are omitted from the table, but are included in the chart totals", and that "the table can display a maximum of 1,000 rows". So a keyword table will always add up to less than the headline figure. Ask which view a number came from and over what dates, and check it in your own Search Console.

Can an SEO report prove the work is worth the money?

Only if it reaches enquiries. A British one van trade paying £300 every four weeks is spending £3,900 a year, because four weekly billing is thirteen payments rather than twelve. If the report cannot tell you how many enquiries arrived and roughly where from, it cannot answer whether that is a good trade, and no ranking chart in it can answer it either.

Sources
  1. Google Search Console Help, Performance report definitions, for an impression meaning "a user has seen (or potentially seen) a link to your site in Search, Discover, or News", clicks as "how often someone clicked a link from Google to your site", click through rate as "the calculation of (clicks ÷ impressions)", and average position being the "topmost" position "averaged across all queries" in which the property appeared. Read 5 September 2026. support.google.com
  2. Google Search Console Help, data discrepancies in the Performance report, for "anonymized (rare) results are omitted from the table, but are included in the chart totals unless a query filter is applied" and "the table can display a maximum of 1,000 rows, so some rare or long-tail rows might be omitted from the table, but included in the chart total". Read 5 September 2026. support.google.com
  3. Google Business Profile Help, performance report metrics, for calls as "the number of times a customer clicked on the call button on your Business Profile", directions as "how many people asked for directions to your business", website clicks, searches as "the search terms that people used to find your business", views counted once per day per person, and the note that the searches metric "is updated at the start of each month" and "might take up to five days to show up". Read 5 September 2026. support.google.com
  4. Google Search Central, "Do you need an SEO?", for "No one can guarantee a #1 ranking on Google", for an SEO who "should be willing to explain all the changes they are making to your site", and for the instruction to grant only read access to Search Console during an audit. Read 5 September 2026. developers.google.com
  5. Sitework's own Google Search Console property, for 8,694 impressions and 27 clicks in the ten weeks to 25 August 2026, and for 61 to 194 impressions a day with average position moving from 64 to 43 across the 92 days to 12 August 2026, against 24 clicks in that window.
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